The service is unpredictable, the quality of service is poor and right now my phone is not working and at 3pm each day channels 2-9 blank out. The internet service is another headache. When I asked for a refund for days service was not available they offered me $4.95, this company is a joke - and ...
Time Warner bundle service has been a nightmare for me since January 19. I haven't had all three services running since I started. I just found out that they tied the phone service into my renters AT&T service. I have had 7 house calls and have spent over 30 hours on their phone with them. Now ...
I can truly relate to the previous complaints on Time Warner customer service! Last Wednesday, 4/16 I called because my internet stopped working. They ran diagnostics and found that I had to have a service appointment. Of course, the earliest possible date is Monday, 4/21/08. Someone called me ...
On Tuesday, April 15 a Time Warner representative came to our home to install the digital telephone modem which would also provide our internet service. My husband observed an insect walking on the modem box and asked what it was and the employee seemed dazed and confused. After the installer left, ...
In June I registered for that Electronic Phone Support That Point Warner provides. At that time of purchasing, I currently had the Cable Television and roadrunner service. I'd observed an advertisement on Television for that “bundle” bundle. AT&T was performing exactly the same kind of offer, ...
Hello, In October Time Warner Cable took over our local cable and internet system for Adelphia. At this time, all Adelphia accounts were trasnferred over to Time Warner. We had both Cable TV & High-Speed Internet through Adelphia and when transferred to Time Warner we did not change anything. ...