I am writing this after getting a "Dear Valued Customer: " letter from TigerDirect "Thank you for your reply. Unfortunately, records indicate your rebate guarantee was received, processed and denied. We apologize for the inconvenience." This was after I had gotten this ...
I filed for a $50 rebate for a CPU with TigerDirect through OnRebate. I submitted the proper documentation. OnRebate says it was missing the UPC, even though I included the only bar code label that came with the CPU. I tried emailing them, filling out their online form, and calling but got no ...
I purchased a supposedly "refurbished" Toshiba laptop from TigerDirect. When this arrived and I went to power-up, it would not boot up. I called the TigerDirect customer service and was advised to call "Joy Systems" as they perform the warranty work. I called JoySystems, they ...
I purchased a D-Link DWL-G510 wireless card in December. All the necessary forms were filled out correctly and on time for the rebate. After 2 months I thought I'd call to check on the rebate and this is where the SCAM kicks in. I called the rebate center at 1-888-222-9300 and immediately was ...
TigerWireless uses an outside service to do the dirty work. TigerWireless is the front where you can buy the cell phone with common cell carriers (Cingular in my case) in a package. All linked from TigerDirect.com. After tricky, but navigable terms, they had refused my valid claims for one part of ...
This is a follow up to my earlier complaint: I figured if I tried calling Sales at TigerDirect instead of Customer (dis) Service I might have more luck and avoid 20 minute hold times and being disconnected, as had happened 3 times. This worked on the first try - I managed to speak with a senior ...