Our family has been a loyal customer to T-Mobile for over 6 years now. We have a family plan with 5 lines. My sister had her phone stolen out of her purse while she was working. When she couldn't find it, she figured she just left it at home and proceeded with her day. Yes, it was her mistake ...
Purchased two phones via phone from T-Mobile. Was advised I qualified for a $50 rebate for each phone which cinched the deal. I am now advised the purchase does not qualify for the rebate due to not subscribing to a $14.95 monthly texting package for each phone. I do not need nor desire the texting ...
Tmobile has become one of the worst carriers of the telecom world. The customer service is horrible. Recently they have offered new plans that would save my family a great amount of money. The T-Mobile scam is that if you are a current customer you cannot change to these new plans. First we were ...
I ordered two phones from T-Mobile on the web and order indicated the phone would be shipped the same day. Two days later I tried to track the package and found that the package was intercepted by T-Mobile and sent back to the shipper. While they had already charged my credit card for the phones. I ...
Holy crap! This company should not be in business with their horrendous customer service and straight out lies they tell. I tried to add minutes to my account BEFORE my current minutes expired, but their website was having technical difficulties. I tried calling them as well a number of times, and ...
T-Mobile's service itself is fine. I have had nearly flawless service, with only a few dropped calls, and those are either while travelling in the middle of nowhere, or out in remote training locations. The customer service is fine so long as your problem is easily defined and fits into their ...