I recently switched from an old family plan to T-Mobile's even more plus plans. The Representative explained to me that there would be a $35.00 migration fee after discussing my current plan details including the fact that I had 2 lines. I assumed that the would be exactly would the agent said it ...
OK, I have decided to write this about an experience I had back in January. I thought this was taken care of until I pulled a credit report and saw 2 separate collection accounts from T-Mobile showing I owed $400 each. In January my account was suspended for non-payment. On January 11th I called ...
I got 2 cell phones for me and my husband with easy pay set up to come out of my bank on the 2nd of each month. My husband got stationed to a new place so we moved to a new state. We moved here in hurry due to his orders and opened a new bank account to change his pay to because it is hard getting ...
To whom it may concern: I have had a BlackBerry 8320 for about 2 years. The first one (Gold) lasted about 6-8 months until it started the following: 1. Going from bright, to dim, to bright, etc... While the phone was set properly to stay bright, 2. Shutting down in the middle of any task, and then ...
TMobile representative sold me handset insurance under the pretense that cell phone would be replaced for free no matter what damage it incurred. When I had to use the insurance, I discovered a $130 deductible. I never would have bought the insurance if there was such a large deductible! This ...
On January 13, I decided to purchase a T-Mobile internet stick for my laptop, because it was necessary for my work. I got the stick for free when I signed a year-long contract for 5GB of service for $49.99 per month. I was warned by the salesman not to go over the 5GB limit, and when I got home and ...