Sprint fraudulently stole money from my checking account! After they received a payment check, they copied my banking information and accessed checking account, and withdrew more money without my knowledge. I only authorized a one time payment through a check. That's all. I mailed Sprint a $400 ...
I called Sprint this morning for a breakdown of my phone charges, as my phone bill is at least $90 higher this month than it should be. Yes, I did upgrade to a Family Plan and add a line for my 15 year old daughter. My complaint is this: Sprint says my daughter used 276 text messages over what's in ...
Every time I get my phone bill from sprint it is always way higher than it should be. I notice it says that I make ridiculous amounts of text messages that I know for a fact I do not. So I started writing down all my textes and the most I ever make in a month is 20. Sprint claims I make anwhere ...
Sprint Nextel rips off their call center employees. They base their perfomrance on cell phone sales and setting up plans then put them in Customer Service or Retention "call gates" which inhibit them from recieving enough sales calls to make quota then write them up and even terminate. ...
I had been a customer of Nextel for years when I lived in Florida. The service was pretty good. When Nextel became Sprint, the service began to suck. I was getting dropped calls and bad reception in areas that had never been a problem before. Of course, Nextel/Sprint's solution was to purchase a ...
This is an edited version of the letter i sent to sprint: Sprint Customer Service, My name is &, I am a youth pastor. I first became a Sprint customer in 2001. My service was always hit and miss, but was assured whenever I contacted Sprint that new towers were going to be put up to keep me from ...