Usacomplaints.com » Telecommunications » Complaint / Review: Sprint Phone Services - Representative did not inform me about discount. #287848

Complaint / Review
Sprint Phone Services
Representative did not inform me about discount

To Whom It May Concern,

I am witting you because back in July I called up Sprint to see if I can use a discount from my credit union where I work. The customer rep, did not inform me that in order to get this discount I would have to change my contract for another and add two years, if I would have known that I would not have asked for the discount. When I found out that the contract was changed I immediately called Sprint up which was only two weeks after the first call they did not want to discontinue the new contract that I never agreed on. I then e-mailed there customer rep. And explained the situation the person said he would change it back to the original agreement but he never did and now they want to still hold me to the discount contract but I don't want to stay with Sprint. Can you please help me out with this problem as I already fulfilled my two year contract prier.


Offender: Sprint Phone Services

Country: USA
Site:

Category: Telecommunications

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