Site: sleephappens.com
Found 16 reviews / complaints
Page 2

Mattress Warehouse
Delivered a damaged box spring and a mattress which is hard as a rock and refused to exchange it or help me with the warranty

Construction & Repair Kim1402 0

I bought a Queen size mattress at Mattress Warehouse which cost over two thousand dollars. When the mattress was delivered, the box spring was damaged. Furthermore, the mattress, a Devon by Simmons, was as hard as a rock. It was nothing like the floor sample which I tested out in the show room. ...

Mattress warehouse
Stunning business practice

Construction & Repair Michael3311 0

Purchased a queen mattress and box before Christmas and was given a delivery date before Christmas. Delivery date came and went without so much as a call, contacted the store and they could not give me a delivery date. A few day later I came to the store and asked for a refund only to be told that ...

Mattress Warehouse and Serta
Consumer Report

Miscellaneous dean250 0

We bought a Vera Wang Serene Nature 7. Natrual latex bed. After 2yrs the center sagged.inspector came and found a light stain on the side and was rejected. We also had a protective cover since the day we got it. A stain will cause a sagging center, i dont think so. ...

Matress Wharehouse
Consumer Report

Miscellaneous Xu 0

The sales mane told us we could return within 30 days as long as it is not stained or damaged. But when we wanted to switch to a softer matress, they charged $200.00 fee, which we have never been told. Nor we are not allowed to return. On the back of the receipt there is a fine print says that any ...

Mattress Warehouse, Manassas, Va
Consumer Report

Miscellaneous john5138 0

On the above date, we purchased a Serta mattress at the above location. We selected a FIRM mattress which carried a 10 year warranty. Within 3 months of use the mattress has lost its original firmness and is saging in the center. A complaint was sent to Mattress Warehouse, Inc at Frederick, Md. ...

Serta Genesee Mattress
Sagging mattress

Furniture & Equipment Joe James 0

On May 5, I bought a John Genesse Queen-Sized bed.By December 1, in only eight weeks, The Bed Factory changed the bed since it sagged so much it achieved the two" drop restriction that normal alternative. They changed the bed with another Genesee bed they stated have been improved to fix the ...

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