I purchased a mattress, single adjustable bed, Restokraft, model Laurel FM on JUly 15. This mattress features a 20 year limited warranty. I currently has a four inch depression in the middle which makes comfortable sleep impossible. I have communicated several times with the store of purchase and ...
I purchased 2 (what I thought to be good) pillows. Serta brand. Extra firm. Had them about a week and they are coming apart at the seams. I am going to sew them back, but it is ashame to pay that much for a pillow and the workmanship is so bad... I will not buy anything serta again and I will tell ...
We purchased a king Size Serta Mattress from Lazy Boy Furniture in Ottawa Canada in the winter of 2011.. As the months went on the mattress became increasingly out of shape, to the point that within a few months we were falling out of bed, while the middle of the mattress had become a little hill. ...
When the dealer who sold me my mattress refused to honor the supposed "20-year" warranty after the mattress began to sag after only a couple of months I contacted Serta online. They refused to discuss the warranty, stating that I had to handle it through my local dealer. Avoid all Serta ...
After some internet research, I find that I am not all alone in being "stiffed" by the customer service department at Serta International. My story is that I bought a spendy Serta Valentina Cal King Mattress set 2.5 years ago. I based my purchase decision, in part, on Serta's name ...
We purchased a king mattress set from a local mattress company February. We were told to purchase a $100 mattress cover to protect against stains and to rotate the bed every 3 months which we did faithfully for the first several years. Within a couple years the bed started having huge dents where ...