I bought a Serta California King size mattress from Lazyboy Furniture in March. I paid 1,299.00 and thought I was buying a top of the line mattress. After one year my husband and I noticed there were indentations from our bodies which did not spring back even after several hours. The mattress is ...
I have an $1800 Serta mattress purchased 2 years ago from 1-800-mattres that was supposed to have a lifetime warrenty that is wornout. 2 of the metal coils are sticking out through the fabric of it After inspection by their factory rep, he took pictures and told me that the company would get back ...
Wow, at one time, I thought Serta was a quality brand with great customer service. This statement could not be farther from the truth. My wife and I went mattress shopping about a year ago. We shopped about 6 different retailers and laid on what seemed like 100s of beds. We purchased a Serta ...
American Mattress sold me a bed with me assuming the warranty is good. I was never told there would be no warranty on floor models... The manager told me it had to be assumed that this is the reason he was selling this mattress so inexpensively. I was never told there would be no warranty. I called ...
On the warranty they have a list of items the warranty dose not cover. It is actually a list of things that void your warranty. Our mattress is sagging and we were told our warranty is void because of dirt on the side of the mattress. ...
We have had our serta pillowtop mattress for 5 weeks now and it has hills and valleys, I feel like a truck run over me every morning. My husband usually gets up after 4 hours and sleeps on the floor or another bed. Never again will I buy a serta pillowtop. I should have know when you see signs ...