I bought an electric range from Sears store ($1400) and had a defect the first week. I have scheduled 5 appointments from early August to late October this year and Sears repair technician kept on missing the appointments. I have wasted 5 half days for nothing. Sears, the store with the worst ...
I bought a new Craftsman garage door opener, installed it, and it was dead. It was exchanged for a new one, and after installation, the new one failed to work properly. It randomly opens, fails to close properly (engages for about 6 inches, stops, and requires the button to be pushed again. ...
Ordered a Kenmore air filter (Sears item# 03285244000 Mfr. Model# 85244) on October 5th. At the time, it was shown as being in stock and ready to ship. My delivery estimate on my receipt is Oct 8. After waiting 4 business days with no shipment notification, I contacted Sears CS via email on ...
I purchased my Kenmore washer from Sears about two years ago and it began to make all sorts of funny noises so I went ahead and called the Sears repair center. They quoted me at a service charge of $65. The serviceman came and opened up the front and found a small piece of loose plastic. I 've kept ...
I went through about the same thing with a Sears lawnmower. It just happened to be a "lemon" and I made complaints, took it back 4 times for repairs. It never did work. I complained to several managers, too. Even the district manager and their main office. It was under warranty when I ...
I ordered online a set of 3 tool boxes that were on sale. The ordered was confirmed via email. The original order was for 480.34. The next day I get a call from the local Sears store that 2 of the tool boxes are in the local warehouse. I tell them I will pick them up after the 3rd tool box arrives ...