We bought our $1,963.23 stove on 9-12-99, and it has never worked correctly. We have a warranty valid until 3-4. The latest episode began 8-8-08 when Chris, a technician, ordered parts he said we needed. (We have the receipt.) He came again, blaming Sears for the fact that the part didn't get ...
I called Sears to come and look at my TV, because it was not working - The repair man came in took the back off and said hum - it could be a blown fuse - went out in his truck brought back a fuse and installed it - the TV worked. He put the back on the TV and typed out a billed - $ 211.32 - No ...
I moved into a brand new home in July and purchased a new Kenmore, French Door, Fridge. Not 2 months later the refrigerator side of the unit stopped cooling. The freezer side still worked but I called Sears on a Thursday to have a tech come out and service it. The closest appointment was for the ...
Had repair for fridge set for 9/22/08 in the AM. Sears confirmed the night before. They no showed me and then lied that the tech said he came to the house. Their call center was a joke and was helpless and no supervisor would help. I had to go to their store and blow a gasket. They gave me no ...
It was the summer of 1996, and my car's brakes needed to be replaced and my husband needed new tires on his pickup. So, we went to Sears Automotive. My husband chose off-road tires for his pickup, but when the tire replacement was done, they were the cheap tires. We pointed this out, and after ...
I bought a Beverage cooler (a mini refrigerator) from Sears. Only had it for about 5 months. It cam with a dent in the door, they replace door, it had a broken tab, replace tab, this is the good part. The condenser got a hole in it, freon all in my basement. I called the sent a tech out a week ...