With no provoking, other than disagreement about a promised discount which he did not honor, went ballistic, hurling obscenities, banning us from the store. I said nothing as I tried to get my 85 year old disabled mother out of the store. We were afraid for our safety as he tried to get us out. ...
Purchased a new 26" snowblower recently. After getting it out of the box one tire was flat. Pumped it up but today noticed it was flat again. Took it off and returned to Sears for a new tire. My husband was told he had to purchase a warranty agreement for $125 before they would replace the ...
I placed an order with Sears for a repairman in Santa Fe NM for my ASKO dishwasher. A guy from A&E Factory service shows up without calling first (Sears bungled my phone number). He looks at the DW and can´t even find the model number. I had to find the manual to show him. He wasn´t sure where ...
In February I called to renew a Master Agreement on a refrigerator purchased in 2007. I paid for it over the phone and was told to keep the existing agreement paperwork and it was back in force. I then requested a service call to check the ice maker because it was slow to make ice. The tech was ...
Bought in april. Started having problems with bottom freezer in july. Called warranty service first appointment wasjuly 12. Flipped a gasket. Second appt. July 26. Nothing. Third, august 2, new rails. Next, august 20, cant fix. Then, fifth time, sept. 9th, 6th, sept. 23, can;t fix. 7th visit was ...
The wood of my enclosed porch and deck is now rotted and splitting. I attempted to get in touch with Deck Mates, Inc. Who had issued us a 40 year warranty against rot on March 30,1990. The company had gone out of business, so I got in touch with Sears. Sears stated that the company had been sold to ...