Sears will match sale prices from Lowe's, Home Depot, etc but they will not price match from another Sears store. We found a product at one store then found it on line at another Sears store $200 cheaper and they refused to match the price at the store closer to us! ...
Bought RCA TV in November with 5 year extended warranty. TV will not come on made appointment for them to come fix it August 2 between 8 AM and 5 PM. They never showed up or called. At 8 PM I called them and they said I would have to make another appointment. Now they are saying that I called to ...
Today we were scheduled to have our washing machine repaired (still under warranty). We were called last night and this morning to remind us of the time. When nobody showed up, I called and they forgot to schedule us. The repair guy was very nice and said they just called him with our info and he ...
Feb 9 I purchased a brand new Kenmore Range and an extended service warranty. Feb 19, a Sears technician came to my house (2 weeks after I called them, still within the first year) and replaced a defective burner control module because the burner would not turn off like it should. I had to wiggle ...
Eporting Sears customer solutions dept and Sears ceo headquarters for irresponsibility in a timely repair manner and so far not one contact can take responsibility for replacing the stackable washer unit since it caught on fire 12 miles one way for me to the laundromat not to mention the expense of ...
I bought a 55 in 3d tv plus a blueray I was not told that the pic I was watching was not actual pic when I got it home it was so dark and out of focus that I returned them the next day and bought 50 in reg tv that cost about 600 more and a reg blueray they charged me the 15% restocking fee on both ...