My wife and i purchased whole house ac unit on 07/09 in our paper work there was nothing in regard to warranty or when it expire. The ac unit this may started to cut off and cause a power surge thru our electrical panel. I contacted sears exe office no one help we have been without air this summe ...
I purchased a new battery from this entity on 7/13 and they refused to give me a new one. I made several trips since (about 5-6 times), and each time I was told a different story, i.E., it was the alternator, there was a loose cable, it could be a switch in the ignition. The supervisor was not ...
I paid over $900 for an elipticle from sears. I purchased an extended warenty. The arm would not stay attached while in being used. This has not been corected after 15 month. Approx. Every 10 min you have to get off and tighten the arm. Approx 4 month ago the leg broke this is not fixed. The ...
I ordered an item for my family vacation on Sears.com on Aug 6th and paid for expedited shipping to have it delivered on Aug 9. After many excuses and worthless calls to their customer service department, the item did not ship until Aug 10. At that point it was too late and I was already on ...
Sears will match sale prices from lowes, home depot, etc BUT they WILL NOT price match from another sears store. We found a product at one store then found it on line at another sears store $200 cheaper and they refused to match the price at the store closer to us! ...
Bought RCA TV in November with 5 year extended warranty. Tv will not come on made appointment for them to come fix it August 2 between 8 AM and 5 PM. They never showed up or called. At 8 PM I called them and they said I would have to make another appointment. Now they are saying that I called to ...