I am so upset tonight! I was looking for a customer service website, complaint board or hotline for assistance with my current order I placed at the Rockville, MD Room Store location. In early December I received a letter from one of your finance companies, Okinus, telling me I had been ...
I have order a bed set from store back in September 17 and is now 11/16 and they dont have exact date for I have negociated to be recompensated for hard ship. But at this time i fell that my furniture will never arrive. I have all ready beging to make payments on furniture that I dont have please ...
We were happy with our initial furniture purchase until it was actually delivered. The delivery personnel refused to setup furniture in our master bedroom as it had been painted several hours earlier (it was a brand new home that we had just purchased). It was an excuse, but we accepted it for what ...
I paid nearly $2500 cash for a new Bedroom Suite for my Step Daughter. The products were ordered December and was told delivery in onw week - it ended up being over 3 months and due to their internal issues, we had to settle for a Display Model Bed to complete the set so she could have a Bed! I was ...
We bought a dining room set about 2 mos. Ago and picked it up ourselves. When we got the table opened, the top of the table was separated and several pieces of wood were chipped off at the corners. So we called them and drove all the way back (30 miles each way) to exchange the table. We opened all ...
Back in January my Girlfriend bought a leather reclining couch and a matching recliner chair with the five year furniture protection and extended warranty plan from THE ROOM STORE. They were delivered on time with in a week. They both worked great and look great. The couch worked for all of three ...