I had Protection One come out to my house to look at my existing security system and let me know if their service would work on my existing system. They come out and tell yes, no problem our service can work on your system, so i sign up. Months later I have an issue with my alarm and I call ...
Sales people lie to you to sign a 3year contract and then tell you they will change it if you do not cancel but never do and then if you cancel they bill you for 3 years of home security totalling almost $1000.00. Or the balance of your time. This company was initially BellSouth and changed to ...
I place an alarm program in my own house. I had been never informed prior to the installment the program couldn't be properly used since I've 2 large dogs that will trigger the alarm. Additionally, without my authorization, the specialist hit a pit in a wall and went the cables underneath the rug ...
Beware of Protection One's questionable business practices. I canceled my services with them in good standing, sold my home, and moved away in 2004. Now in 2010 (that's almost 6 years later!!!), I start getting collection account notices that I owe them $460. After calling them and the credit ...
Our alarm system was installed in 1993, and Protection One bought the company and its customer accounts in, perhaps 1998. We continued service after receiving the Protection One mail-out to existing customers notifying us that they would be providing service. The service continued for 11 years, ...
I signed a 3 year contract with Protection One to installed an alarm system at the townhouse I was renting in Las Vegas, NV. It has already been 2 years since the installation and I have 12 months remaining. My landlord is short selling the property and I had to move. Protection One advised me that ...