I had a smart phone that was stolen from me so i decided to use my insurance claim. I had to pay a 130.00 deductible to receive a new phone. The phone arrives the next day minus the memory card. I called t-mobile and was told that my memory card isn't included in my claim because it is an ...
I've been with verizon wireless for over six years now, and with their offered insurance company Asurion for just as long. Recently I needed to replace my GZOne tough water proof phone with another on using my insurance which i pay for. It took me two months to finally recieve a phone, and it's not ...
What a complete waste of money! I was assured.By T-Mobile, that our phones were insured. We payed for 2 years, on 2 phones, and when we finally needed the insurance we already over-payed for, they wanted a credit card for $90 more to issue a like, or similar, REFURBISHED phone. T-Mobile was ...
My son, a college student in California, lost his phone in December so I ordered a replacement for him under my extended Verizon insurance plan (insurance company is Asurion) that costs me extra. The phone is a defect that the touch screen wouldn't respond frequently. My son still kept it anyway ...
Unfortunately, I've been paying Asurion through Sprint for the past 7 or 8 years. I lost my phone and I called to file a claim with Asurion, I had them charge the $50 deductible to my bill and I paid extra to have them overnight my replacement, so they did. I received a refurbished faulty phone ...
I bought a Dash from t-mobile a month ago and added the insurance from asurion. My phone screen broke and I took the sim card out and put it in my old nokia phone since I did not have the deposit to put down at the time. After a week, I called t-mobile and was transfered over to asurion. Asurion ...