Asurion has terrible customer service and the insurance product is not worth the money. AT&T should not endorse this company or allow them to do business with their customers. The insurance regulation authorities should investigate this company with a fine toothed comb and consumer protection ...
I dropped my insured 2 week old iPhone, file a claim. (pay $10.00 per month) for insurance. At the end of the filing process, (cumbersome). I get the bad news, oh, by the way we're adding $200 to your phone bill! Yikes, no word of it when you're buying the insurance... ...
My Verizon iPhone 4 was lost on Sunday, 10/23. I promptly reported my phone as lost/stolen with Verizon Wireless on Monday morning. After being on the phone with Verizon for approximately an hour, I was transferred to Asurion, who informed me that my insurance was dropped on August 26—the day I ...
So I have Sprint, and when I renewed my contract I paid $150 to sign up with the HTC Evo 4G. A couple months later my phone gets stolen at school. I report it and tried to track it down but we wasn't able to because the phone was off the whole time. Me being a high school student at the time I ...
I'd paid insurance on my Casio GZone phone for over three years. When it broke they offered me a LG Accolade, claiming it was an equivalent phone (Which it isn't. The GZone is a ruggedized model), claiming that my phone was discontinued, although Casio offers an updated model of the GZone. It's ...
This company will give you the run-around w/o accountability. In my business, smartphones are vital - to be without one for a day is brutal. They company promised to deliver a replacement phone to my home on Saturday, via the Verizon representative in the store - who filed my claim, and when I ...