Site: newportnews.com
Found 11 reviews / complaints
Page 2

FCNB-Newport News
60 days after returned merchandise they still haven't issued a credit! Encinitas, California

This company does not understand Customer Service. I returned a dress in June and have yet to receive a refund on my credit card. I called them and they said it's in their warehouse and still needs to be processed. They sure charged my card immediately... So what's up with waiting over 60 days and ...

Newport News
Credit Misuse

Business & Finance jmg4 0

After spending my statement for $53 entirely, Newport News today claims my cost was 4 times late and wishes $79 value of late fees. I tried speaking with their customer support/selection consultant but to no avail. This hits me as extremely dishonest, usery, and customer misuse. ...

Newport News
Did not credit gift card

Recreation & Entertainment Aimesliz 0

I went to make a purchase and had a gift card from Newport News from a previous refund when I joined their club. It was for $25.00. I tried to get the gift card go through online while trying to make my purchase but it would not go through. So I called the company and made my purchase over the ...

Newport News
Bad service

Shops, Products, Services Jerrica Sharp1 0

I place an order with Newport News on 8/28/08, my order came up to 171.95. I use promotional codes that took off 20%, free shipping and deferred payment. When I received my confirmation email it showed the 20% deduction, free shipping and deferment with a balance of 137.95. I was to receive a ...

Newport News
Terrible customer service!

Clothing & Footwear Nancy Prentice 0

Newport News delivered me the incorrect product and what I did so obtain was in a mangled deal, damaged. The return shipment tag was ruined and never useful. They'd previously obtained transaction through my charge card business.in the place of expediting cargo of the right product requested, I had ...

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