Site: netflix.com
Found 135 reviews / complaints
Page 21

Netflix
Billed Twice for Month After Cancelling, Overdraft Fees Not Covered

When I canceled my account last summer, instead of not charging me for August (which they should not have, since all my movies were back before the end of July, and I had already canceled in the middle of July), they billed me twice! I then had to complain to get my money back, and in the meantime, ...

Netflix
Charged $21.10 Per Movie After Returning Them, No Notice Given

Netflix charged my bank account for 3 movies that they did not receive after I had returned them. There was no notification that they had not been received. There was no notification that these charges were going to be taken from my account. I had cancelled my account and was given 7 days to send ...

Netflix
Frequent Renters Put on Long Waiting List Despite Unlimited Plan

Netflix uses the free two weeks free trial offer to lure customers into their bait and switch scheme. When Netflix finds your a frequent renter, someone who rents more than 9 DVDs a month, they'll flag you and put you on the very long waiting list to receive their movies. This a contradiction to ...

Netflix.com
Gift Certificate Recipient Required to Provide Own Credit Card

I received a one month gift certificate from my son and when I went to redeem it they asked for MY credit card saying they needed it for verification purposes. When I told my son about it, he said that they had said on their web site that there were no refunds on gift certificates but did not state ...

NetFlix
Charged Twice for Mispackaged Disc and Sent to Collections

Last August, my husband and I ordered a specific DVD from Netflix, and received a DVD which had the right sleeve but was the wrong disc. I checked the little boxes which said "wrong dvd in sleeve" and "please send replacement". Two months later, my husband and I decided to ...

Netflix
Charged After Cancelling and Account Sent to Check Collections Company

I sent many e-mails and got no reply. I sent a notice of cancellation in the mail. I never got $50 Starbucks card They charged me anyway but I had already put stop payment on the auto debit at my bank. They turned my account over to a company called Certegy that handles NSF checks. I have tried ...