My husband and I switched to Excel Long Distance in September making the switch from MCI. I signed up for State-to-State, In-State and Local-Toll Long distance. About one week after cancelling my MCI service, I received a call from one of their telemarketers offering $50 to switch back. I told them ...
When I signed up with MCI I was told that I would have a 5 cents a minute rate anytime of the day or night. Well, whenever I used long distance, MCI would charge me $1.00 per minute. Not only were the rates not right but they were charging me on my phone bill and then sending me a seperate bill in ...
Trying to block me from changing local service provider deceptive company... Due to the fact that MCI Local gave me the runaround on why, four weeks after requesting it, my phone number had not been changed and I got the exact same line each time: "Call us back in 24-48 hours. We will be able ...
I have had MCI since we moved to our current address in March of this year. Until now, things have been fairly smooth. Service has been okay, billing has been okay, no problems in payments posting. However, due to several factors (incessant calls from people asking for the previous owner of our ...
I have had nothing but trouble with this company. I started the service on 7/4 on 7/19 I received a bill for $19.00. I paid that. Three weeks later, I requested my telephone number changed. They gave me a new number and never changed it. The day I requested a change of number, my voice mail stopped ...
My former local phone service, (not cell phone service), was with Bell South. When all the tacked on charges were added up at the end of the month, my bill was $32 without any long distance calls. I received a call from MCI stating they were going to begin giving local service with a new program ...