MCI Worldcom switched me to a "random billing" plan without my permission or request. My long distance bills went from $30/month to $150-$250. Since I had my bills automatically charged to my credit card I had to pay hundreds of dollars extra over a period of three months. I called ...
In December I received a promotional phone call from MCI to try their DSL service. I was told that the first three months were free and that the only obligation I had was if I decided to discontinue the service I had to return the DSL equipment. If the equipment was not returned in good order I ...
MCI WORLDCOM 10-10-220 ripoff. We only used the 10-10-220 one time to make a call and thereafter all our long distant calls were charged with a 99 cent or more charge. After several $ later we phoned our local phone company to find out what was going on and were told that since we didn't have a ...
My husband and I switched to Excel Long Distance in September making the switch from MCI. I signed up for State-to-State, In-State and Local-Toll Long distance. About one week after cancelling my MCI service, I received a call from one of their telemarketers offering $50 to switch back. I told them ...
I have had nothing but trouble with this company. I started the service on 7/4 on 7/19 I received a bill for $19.00. I paid that. Three weeks later, I requested my telephone number changed. They gave me a new number and never changed it. The day I requested a change of number, my voice mail stopped ...
It's time to DUMP MCI! I'm one of so many people who seem to have nothing but bad things to say about how MCI handles their customers. From confusing bills, to ridiculously long wait times at their 800 customer service numbers, to rude employees, to threatening and heavy handed collection ...