I can only hope that someone pays attention to this. I asked them to change my phone from one address to another. They told me that it would take 3 weeks to transper. This didnt make me happy but I delt with it. Well one month later I recived a bill for the month that I had no phone for $113.00. I ...
In December I received a promotional phone call from MCI to try their DSL service. I was told that the first three months were free and that the only obligation I had was if I decided to discontinue the service I had to return the DSL equipment. If the equipment was not returned in good order I ...
MCI Worldcom has been a thorn in my side for 2 years. I have always carried Sprint long-distance service. Imagine my surprise when I got a bill from MCI in the mail for over $100.00!! I called Sprint and they said that MCI had had my long-distance service switched. I did not give MCI permission to ...
My sister and I used to be housemates. She moved out on Dec 1 and moved in w / her boyfriend. The phone was in her name, Verizon is our local, and she had MCI long distance. I wanted to keep the same number, but she needed to keep her account, so she had it completely shut off, and gave Verizon ...
I have also been victimized by MCI's puposefully fraudulent practices and inept customer service team. It not only took me 4 hours on the phone to sign up with them because they kept screwing it up (I guess I should have known then, huh?) it took me ANOTHER 6 months to fix it when they changed my ...
Last December, I mailed my monthy payment to MCI as I have regularly done. The next month, it hadn't been credited to my account. When I called them, they said that they'd "research" it, and call me back with the results within 3 to 5 business days. After two weeks of waiting and no ...