I signed up for a membership at this business after trying to just pay by the visit but was almost harassed into getting a membership if I wanted to continue to go there in peace. I signed up for a 6 month membership. After the 6 months was up I didnt think much of it after that but low and behold ...
If I could give massage Envy a 0 for no stars I would. I was a member for a year which I knew was required in order to cancel my contract, In March I asked the phone tech or whatever her position was to cancel my contract and she said OK. I then thought everything was OK... Wrong Massage Envy ...
I went with a friend to the Massage Envy Spa Westlake Village, CA. They did not disclose the fact that if we signed up for a 6 month program that they really meant in perpetuity! I never got a copy of any contract that I signed which is my responsibility. But when I called to cancel, I found out ...
There is a rumor of sex during a session involving a therapist and customer service clerk. I find this very unprofessional and disturbing as an anonymous employee. I worked here for a while now and things are like starting to seem strange knowing that rumor can possibly be true. This is not the ...
Since joining Massage Envy in I have not been able to get massages on a regular monthly basis, therefore creating a backlog of massage credits (12). I have tried to stop the automatic withdrawals until I get caught up, but was advised that if I stopped the automatic withdrawals, I could not use the ...
NOTICE TO ALL THERAPISTS - do not work for this company. They pay poorly, do not support their therapists, do not provide additional training. The list goes on and on. They also continually hire more therapists, overbook the treatment rooms, and in turn do not take care of the clients correctly. Do ...