I went to Kay Jewelers at Eastview Mall in Victor NY to purchase a $300 wedding band for my husband (to replace an older one that was beat up...) While there I had my Original Engagement Diamond ring ($1000 20 years ago) and Anniversary Ring ($4100 8 years ago) cleaned. These were purchased from a ...
My husband bought me a Diamond and emerald bracelet from there. Ee bought the extended warranty since I wore it daily. Of course I broke it and took it to be repaired there. They said 'since it hasn't even been 2/3rds of a yr I'll just give you a new one'. He took one out of the showcase and gave ...
Treated my girlfreind as if she was a leaper. I had sent her in to have her jewelry clean, inspected and tighten. Plus she had snagged her tennis [diamond] bracelet at work. The clasp was bent and the 2 black girls just looked at her and gave her the 3rd degree. Wanted to know why she would wear ...
My fiance recently bought my gemstone at Kay. I spent hours admiring its excellence, however it was only a little large, and so I visited contain it resized. After I first got it back, there is a dark place within the remaining stone. I directed it out, nevertheless the whole team insisted that ...
My husband purchased a 2 carat ring it took two weeks for us to get the ring back from it being sized. We picked the ring up a day before we got married, as soon as I got home I tried the ring on my finger and a diamond came out. The next day was our wedding and they fixed the ring. Then the ...
I went to Kay's to buy a pair of small diamond stud earrings and the salesman there was sooooo pushy. He tried to get me to buy larger diamond when I kept telling him no. Well, I purchased earrings and then changed my mind and returned them to the store within their specified return policy. I was ...