I've purchased thousands of dollars in merchandise from Kay over the past three years, but my past few months with them have been horrid. First, a diamond ring I bought for my girlfriend had a stone fall out within a few weeks of having received it. That was the first time I'd had a diamond go ...
I purchased a chain for a pendant at Kays jewelry and will never return. How anyone could go there for something more valuable is beyond me. The sales people know next to nothing about jewelry and the managers are horrible at customer service. I wanted a 40 adjustable chain, but one that would be ...
Let me start off by saying that I don't normally complain about bad service or poor quality products. I just usually call it a loss, learn from my experience, and move on. But in this case, the problems won't go away... They are never ending... And I've reached a breaking point. So something has to ...
Kay jewelers are scamming customers by letting them thinking they filling a raffle form without knowing you are applying for a credit. I was at the mall and one of the sales girls approached me and said we are having a raffle so i got excited filled out the form and chose one of the present only to ...
I have never written a business complaint in my life, but the situation that I have had to deal with in the past week deserves a Super Bowl sized commercial, worldwide billboards, and every possible avenue of publicity to keep customers AWAY FROM KAY JEWELERS. So my complaint campaign begins My ...
Customer alert: If you buy a gift and want to allow the recipient a possibility to exchange, do NOT go to Kay Jewelers. Kay Jewelers issues refund only to original credit card - this policy makes gift exchange extremely hard. Even though the store may tell you differently just to get the sales ...