I tried returning a movado ($1k) today. At Kay Jewelers in Broward Mall Ft. Lauderdale. I was within the 30 day return period and still got denied a return. Actually i bought it November 30th, so i have one more day to return it. Supposedly it was worn and resized. Heck they offered to resize it! ...
Well I started business with kays jewelers back in 2004. My fiancee bought me a beautiful heart engagement ring and in the first 2 years the diamond fell out 3 times. After dealing with Karen the store manager who resigned a few weeks ago for 6 years we had a an understanding that when I come in no ...
My husband bought me a sterling silver bracelet with diamonds for my annivesery at another jewery store (not Kays) they were replacing a diamond that had come out. I was very frustrated with them about the repair. I was at the mall so I went into Kays to look at their jewelery, the manager struck ...
I purchased a Movado Sapphire watch from the Kay Jewelers store in King of Prussia Mall on 06/26. I gave the watch to my husband on 07/29 as a gift for our first wedding anniversary. During the time in between, the watch remained in its original packaging and was never worn.in fact, also on 07/29, ...
Employees at Kays are expected to get one new credit application per day. If they don't they could be fired for it. It is one of the six standards that they must complete every day. So, needless to say, they don't care about whether or not the customer gets approved or not. They don't care if it ...
I was proposed to in September with a beautiful solitaire, princess cut, white gold engagement ring. There were 3 tiny little little occlusions in the ring that only I would have noticed. One tiny brown speck in the center and two tiny brown specks in each of the top corners. But they were hardly ...