London, England, 21st June. In early 2012 I paid for a lawyer's advice via JustAnswer. The advice I received was useful, and over 3/4 days a total of 3 questions were answered. Job done! However, I noticed that my Visa statement showed a debit a month after the main billing occurred. Last month a ...
I submitted a question about my bird, which was sick. The answer I got back for $30 was to take him to a vet. No duh. If "take him to a vet" is the best you can do, you should not be charging for the answer. ...
"Just Answer Me" has taken double payments from my account. I would appreciate an immediate credit of $45.00 to my account. Please notify me when you have received my complaint and when the company credits my account. Thank you. ...
I started the procedure to have my computer question answered. After I entered my credit card data, there were more pages to go through. I had a bad feeling about this and decided to end the request. I did not get a confirmation number or an answer, but I didn't expect one since I hadn't asked a ...
In April I used Just Answer Experts on the internet for just one question and was willing to pay the $18 service fee. However, I noticed that a second $18 was billed on my May credit card statement. I telephoned the company and reached a young woman who listened to my complaint. She said she would ...
They have been charging me a monthly subscription that I never asked for or set up. This has been going on for over a year, and they have not refunded me after they said they would. ...