They say that you can pose a technical question and if the answer is not satisfactory you will not have to pay. My question wasn't even answered and they were charging my credit card already. Sent me some part diagram that didn't even pertain to the appliance I had. No discussion of the problem. ...
Used service once to trace fault and they have taken two payments and are trying to take a third. Bank advised no more payments will be made. Will be advising Trading Standards. ...
I do not know what was answered since the problem was not presented to them. I would like a refund because I was not helped. ...
I made one transaction with no recuring charges and now they are carging me more than the one time i used them. ...
I contacted justanswer.com for a problem concerning our dog. I received an irrelevant answer, but could not find a button that would allow me to stop payment. I sent a message back, I thought, concerning this. I did not receive any response, and was charged for the "answer". When I tried ...
Emily Su-lan Reber Porter, J.D., (Harvard Law School), is the Director of Expert Quality. Quality is key at JustAnswer they say. "Our Expert Quality team is focused on the quality of Experts and their answers to customers on the site." Really. Well I am sorry Ms. Porter, that even though ...