Thought I was signing up for double points for motel stay. When I checked out I paid motel by credit card. When statement came I was billed by hotelsone & the motel. Motel told me they saw the double booking and cancelled the Hotelsone booking because they knew it was a mistake. I stay at the ...
I booked a hotel room for two nights and when I called the hotel directly with a question they had no record of the second night being booked, I called the 1-800 number for the company and cancelled the reservation but they haven't refunded my and said MY BANK can take up to 30 days for the ...
Booked room through HotelsOne for a one night stay on April 28. Hotel swiped my credit card as normal. Got my credit card statement. Statement showed two charges by hotel for $117.80 And one charge by HotelsOne for $157.07! I called the hotel and they recinded both charges of $117.80 HotelsOne ...
Booked online. After submitted transation was asked to resubmit by hotelsone.com. Got to the hotel, the manager understood and stated they would not double charge me and even canceled the reservation. Contacted Hotelone.com who FAILED to respond and pushed the charge through. So where did my money ...
The Ramada Cleveland Airport West was listed as a 3 star hotel. However, the room that I was given had a door to the outside that was rotted such that there was an 1" gap at the bottom of the door. I had to stuff a towel under the door to seal the gap. The desk chair looked as if someone ...