We ordered a box set Jag Dec 17 and have still not received it. We sent an email to their support desk and was told they would look into the postal service via tracking and we have not heard anything since.By looking at how many others are in the same position as us who knows if we be refunded. ...
I also ordered a DVD box set (DVD Tiger) and my credit card was charged on Dec 13-12. I followed up Feb 1st and received an email from Customer Svce Mgr (Gordon Kennedy), saying that he would look after this and I'd hear from the Post Office within 3 days. I never heard from him or Canada Post and ...
I oredered a DVD box set (The Complete Muppet Show Seassons 1-5) before Christmas and still have not received my order (today is Feb. 20). I sent e-mails and received a form e-mail that explained nothing except that they take a very long time to mail your order. After reading some of these ...
Placed two (2) orders for Christmas 2012. Order 1 was received but was defective and an obvious home DVD burn job. The few episodes that were playable were low grade and very clearly taped from TV and then burned to disc. Order 2 was never received at all. Numerous emails have gone back and forth ...
I ordered a DVD Box Set of the TV shw Moonlighting for my daughter for Xmas. It went through on my Visa on December 17th. I emailed them mid-January and they emailed me back a few days later to say it was out of their hands. Be patient as I ordered it during the Xmas rush so it would take a little ...
Ordered box set for Christmas present... And had it delivered to my mom's house... Actually was received, BUT, it was a burned copy and some of the discs didn't work!!! Emailed the company and was messaged by Gordon Kennedy (Customer Service Manager) that a replacement set would be sent. I'm still ...