Same scenario as the other reported complaint. Ordered a box set of 90210 on December 7th. Paid $100 US. DVD's never arrived. Various emails to company - customer support said package with Canada Post. Prommised to send another set. Nothing arrived. No longer responding to emails. Site appears to ...
I ordered a DVD set for $75.00. My credit card was charged and I never received my DVDs. When I contacted them they replied with 'I'll follow and respond in 3-5 days.' I did not hear back from them and I still don't have my DVDs. I feel ripped off. ...
Purchased a Christmas gift (DVD set). Never received the gift and they have stopped returning my emails. Received an order confirmation and received two emails from them noting that the package was on its way. Now that its been two months, I haven't received anything and I have already paid my ...
I ordered a box set for Christmas and still have not received it. After contacting the company this is the response I received: I just spoke with our customs broker. They have cleared your package and it is now with your local carrier. It should arrive within 3-5 working days. It will arrive with ...
I ordered a TV series boxed set, and upon delivery discovered that the DVDs were not original and licensed. This company sells home-burned, pirated products. I also have playback issues with almost half of the DVDs.'Customer Support' informed me that they would replace the defective DVDs, but they ...
Placed order on Dec. 18th and waited till Jan. 21st - sent 1st Email and was advised of possible delay due to Xmas rush. Sent 2nd Email Feb. 1st and was told Post Office would trace Pkg. Sent 3rd Email Feb. 12th requesting credit be issued for the amount charged on my Visa Card and the Email was ...