Ordered a box set of Seventh Heaven on Dec 10/12. To date I have never received anything. Emailed customer support Jan 15/13 to inquire, rec'd response from Gordon Kennedy explaining delivery time frames. Emailed Feb 14/13 as still nothing received, rec'd email "delivery delayed" message, ...
Ordered 2 box sets in mid December - Twilight Zone and Outer Limits. Same scenario as other complaints. Followed up numerous times by e-mail and was messaged by Gordon Kennedy (Customer Service Manager) that the shipment was stuck in Customs, then they paid to have it cleared, so on it's way by ...
Ordered a season of third watch from them for my dads xmas present and they sent a burnt copy with commercials and fuzzy episodes. No where or at any point did they say this was a burnt copy. Total scam. Now the website is deleted and I can't get my money back ...
Purchased online through website www.dvdmoose.com DVD set of old 60's TV program. Website very elaborate with pictures of packaging of complete tv series. Ordered for Christmas gift December 13. As of February 18 I have not yet received anything. I've emailed them constantly and they kept assuring ...
Ordered Christmas present for my daughter on Dec. 12. Sent them email on Jan 18, but was told it was on schedule and would arrive in 2 weeks. The website is gone and cannot reach them by email ...
I ordered NYPD Blue Box Set for $99.00 on December 13 and they said it was completed. I have had many contacts with them, they said they were trying to locate it, then said it was at customs on February 5 and said they spoke to their broker and it would arrive 3-5 days at the post-office. It is now ...