I ordered a "bundle" package through AT&T which included phone, internet, and tv... Turns out AT&T and Dish Network bundle packages, but are indeed two separate companies. The entire time I only received a bill from AT&T, and had it on a auto pay to my Am/Ex. On Nov 1st I ...
When I called to inquire about an upgrade to our high definition TV, the spokesman was trying very hard to "rush me " though. I had many questions. If it is free, why are they charging me $99? How do I get a refund? Where are the procedures to get this refund? The spokesman was annoyed ...
07/06: Upgraded from standard definition to hi-def service. Contacted Dish for disposition of old SD receiver. Reply-would send return shipping kit. Kit never received, contacted Dish again-Reply - quot;Don't worry about it". Odd! Stored old SD receiver 3 months to assure wasn't charged for ...
In May, a salesman was going door to door in our neighborhood promoting DISH Network and offered us a deal that included FREE installation immediately. We committed to an 18 month contract. The installer who accompanied the salesman went up on our roof to install the dish and we told him that our ...
I have been a good paying customer of Dish Network since 2002 and just recently a year ago I thought it's time to upgrade so I called them and told them I wanted to upgrade to the new dish 500 and more programming and add a receiver and that one would be in my house and one in a little building ...
I had a really bad experience with Dish when I moved my service to a new house. I won't go into the details, but it took 4 tries for them to get things working - for no good reason. I called to make sure that I would not be billed for the week that my service was unavailable. I was told that the ...