About 2 months ago I called Direct TV after getting the phone number online. I had a very specific need and currently had a hd cable provider but I did not have the local channels. I was given a very reasonable price for the package I wanted which included 2 hd receivers free and internet service. ...
The DirecTV satellite receiver I had had since 05 July ceased to function in January but fulfilled its original 12 month contractual obligation. Since my DirecTV service is bundled with Qwest hone/broadband service, I contacted Qwest with the issue. I was transferred to a DirecTV customer service ...
I just wanted to talk to a customer service rep about getting some general information. I could not reach anyone without giving a phone number of where I wanted service first. I was on a cell phone and could not set up service for s phone number that I don't have. Also, I decided to tell the ...
FYI - All of Direct TV's HR-20/21 model HDTV DVR receivers are defective. Customer service will lie and deceive the user about this, but I found out the truth - ALL are unstable and contain program bugs. The company is working on a downloadable software fix but NO date. They will do what they can ...
These idiots have mixed my account with someone else. After talking to three different reps in billing no-one could figure out what they had done. They double bill and will not correct even after I faxed my bank statements to them. Then they cancelled my service even though I had paid the bill in ...
Company charges 5.00 a month for receivers I have had for 7 years. I have 6 receivers that's 30.00 a month. I paid 180.00 last month for a regular package fees and I do not have a premier package. They want to charge me 5.00 more a month for Protection plan. Without it if a receiver goes out I have ...