Site: digiexpress.us
Found 52 reviews / complaints
Page 3

DigiExpress
Sent wrong part for IPOD then wanted to charge me to send wrong item back

Electronics and household app. Charles1204 0

I ordered a replacement Glass for an IPOD Touch. I paid for the item and for shipping. I received a battery by mail. The receipt for the purchase matches an order for the replacement Glass, not a battery. I contacted DIgiExpress customer service. At first, they told me to mail in the wrong item and ...

DigiExpress
Digiexpress.Us Diagnosis Fee Fraudulent Charge, Very Slow Shipping

Electronics and household app. Osca84 0

I would warn against anybody paying the $25.00 diagnosis fee (and the 2-way shipping fees) with this company. I believed in their success rate, did everything they requested, sent priority mail to them, received confirmation of receipt 4 days later. 4 days later I finally received a one sentence ...

Digi Express
Wont Honor Warranty

Electronics and household app. Tom1514 0

I had my Ipod repaired Sept by Digiexpress. I was told that the repair of the hard drive and the video screen come with a LIFETIME warranty. That is why I spent 138.00 to have this done because of the lifetime warranty. I dont use my ipod much and it is treated gentle. (I only use as a music source ...

Digiexpress
Buyer Beware! Don't be a sucker like me and waste your hard earned money

Electronics and household app. DBP2 0

Here's the bottom line. They give you a 30 day warranty on their work. If you figure shipping, you have about 20 - 25 days to make sure the work they do is good.in our case, 2 weeks after their warranty period ended, it broke again. If your problem is a broken ear phone jack, and no sound, I ...

Digiexpress
Thief!

Electronics and household app. Sahand 0

After two weeks of not responding, they say " oh by the way you need to pay more and get some other parts" which was not found when they received the product! They do a diagnostics but after two say they realized that I needed to pay more, I asked to receive my product back, they refused ...

DigiExpress
Digiexpress.Us Ipod not returned, no customer service response

Internet & Web jimmer71 0

I sent my daughters ipod touch to have the screen replaced. It was ONLY a screen replacement. It has been 3 weeks with no response from customer service. I've called, when on hold it finally goes to voice mail, no returned call. Whether or not the ipod gets returned to me, this company's use of ...

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