Delta.com has a best fare guarantee where they claim they guarantee that they provide the best fare. If the customer finds a better fare for the exact same itinerary, the exact same fare class at a different website and submits a claim form before the midnight of the day that the ticket is ...
I recently flew Delta airlines from New York to Las Vegas. The plane had a video entertainment system with a touch screen menu. At first I thought it would be great to have this on a long flight. Playing the games requires tapping on the screen. The problem is that the screen is the back of your ...
I have never had such a bad experience with an airline as with Delta. After my flight from Austin to Raleigh/Durham got cancelled at February 18th I had to wait for three hours to speak to a Delta attendant. The people standing in line were getting angry, but there was nothing to do but wait (Delta ...
I was flying my mother up to see me at 0600 in morning 04/04. She arrived at the check out desk at 0534 and they told her that she couldn't board. Funny thing is that she could board if she didn't have luggage. Then they had they nerve to tell her that they could book her another flight for 3 ...
Never trust this airline and to hell with the customer! I made reservations over the phone for my two children to fly and see me for the summer. I spent over 25 minutes speaking with a representative and obtaining the information needed for the children to fly. I asked not once but twice if there ...
I have a story to tell about horrific service with Delta. I have been a medallion level flyer with Delta for the past 8 years. Most years Gold or Platinum level. Last July I gave birth to twins and as a result of both the pregnancy and the birth of the babies, my travel was very limited. Therefore ...