I am too upset over the treatment by Delta agents over a recent flight change due to a recent death in the family which changed a prepaid and prescheduled flight. The return leg of the originally scheduled flight ended up being paid for 3 times because of the uninformed agents who forgot to explain ...
Delta has without question the worst customer service I have ever experienced from ANY COMPANY EVER. They left us stranded in St Louis because the plane arrived late. We therefore missed the last shuttle to our final destination. After spending over an hour on the phone with an Arabic-English ...
Delta.com has a best fare guarantee where they claim they guarantee that they provide the best fare. If the customer finds a better fare for the exact same itinerary, the exact same fare class at a different website and submits a claim form before the midnight of the day that the ticket is ...
I recently flew Delta airlines from New York to Las Vegas. The plane had a video entertainment system with a touch screen menu. At first I thought it would be great to have this on a long flight. Playing the games requires tapping on the screen. The problem is that the screen is the back of your ...
I have never had such a bad experience with an airline as with Delta. After my flight from Austin to Raleigh/Durham got cancelled at February 18th I had to wait for three hours to speak to a Delta attendant. The people standing in line were getting angry, but there was nothing to do but wait (Delta ...
Please read and note details of Email below before proceeding. From: Delta Messenger To: *@*.* Sent: Sunday, April 20 2:56 PM Subject: Last Minute Information About Your Trip "Dear *, We are sending you this email because we have just been advised of a time change and it affects your trip on ...