In some fairness, I will say that all airlines seem to be shirking their responsibilities to their paying customers. At these exorbitant prices we pay we deserve the very best and very rarely get it. I don't really care how nice the attendants are... If I am not on the flight I was scheduled or ...
I used Skymiles for a recent trip to Europe. Two Business class tickets at 250,000 miles each. This is the maximum allocation of miles you can pay for an award ticket. Halfway through my trip a family member died and I was forced to change my return flight home. What I learned afterwards is that ...
We got in plane from Atlanta to Portland Or. Out of 6 check bags only 5 arrived. After check with the counter a new tracking/file PDXDLXXXXX # issued to us. No one is will to help other then saying: we are sorry, we are sorry. As of 5/15 no one from PDX airport security or delta airline have any ...
We bought airline tickets on 2/22/08 for San Juan Puerto Rico for 5/3/08 to 5/10/08. We flew us air to San Juan and flew delta on our way back. We were charged for 2extra bags by delta on our way back even though we bought the tickets before the rule change on 2/26/08. The delta person was rude and ...
I am too upset over the treatment by Delta agents over a recent flight change due to a recent death in the family which changed a prepaid and prescheduled flight. The return leg of the originally scheduled flight ended up being paid for 3 times because of the uninformed agents who forgot to explain ...
Delta has without question the worst customer service I have ever experienced from ANY COMPANY EVER. They left us stranded in St Louis because the plane arrived late. We therefore missed the last shuttle to our final destination. After spending over an hour on the phone with an Arabic-English ...