So, after 12 years on Cox internet service, I really never thought to run speed tests... I mean it always felt snappy enough (never as good as the office, but hey, we had metro-E)... Turns out I shoulda checked a long time ago. Last week I subscribed to CenturyLink (motivated by Cox customer ...
Cox Communications "Bundle" which is Telephone, Internet & Cable TV, quoted $9.99/month for each service bundled or independent of each service and at no time did the ads reference this is only for new customers. Spoke to the customer service supervisor & the customer service ...
Cox Communications "Bundle" which is Telephone, Internet & Cable TV, quotes $9.99/month for each service & at no time state in their television ads this is only for new customers. Once past that, they deny they're running any such advertisement - aired on local TV channel ...
So many: I called to use coupon "Free Installation/Free 1st Month". Cox crews visited 3 times and then another regarding my telephone cross talk technician check. They (?) mailed me a collections letter when I was out of state which did not itemize what had not been paid. They charged me ...
Carolyn Powell (Personal Information Removed) ATTN: Dispute Dept ACCT; 001 5414 080821908 To whom this may concern… This letter is being written because I have been falsely accused of not paying a bill. COX Cable has made false accusations and have made no attempt to try to correct the issue. ...
I have always been angered and sometimes infuriated by the lengthy and confusing charges on our cable TV, phone, and internet statements from Cox Communictions. We live in an apartment which is a "Cox only", meaning that it's the only provider allowed. This is very restrictive to begin ...