We bought furniture at Haverty's and financed it through CitiFinancial. No statement was mailed to us until the first payment was already overdue, and then we were hit with a $39 late fee plus a finance charge. Before that, we had gone to Haverty's to say that no bill had arrived, and the store ...
This is a copy of a letter I faxed to CitiFinancial on 5/5/08: To: Research Dept. Fax no. 469-220-2809 CitiFinancial Mortgage Sir/Madam: The CitiFinancial phone representative I spoke with two weeks ago suggested that I send an explanatory fax to the CitiFinancial Research Dept. I am doing so in ...
I was on vacation and forgot to mail a few bills. No problem, my wife said, go online and make a payment. So I did. I paid a few credit cards, my phone bill and my cable bill, and then I went to www.citifinancial.com and could not locate the "pay now" button. Hmm, I must be tired, so I ...
I have tried to contact CitiFinancial for almost a week without getting through on their 1-800 phone number. I have email access too, but there has been no response to the questions I sent by email. I guess I will have to send payments by overnight mail from the post office. What is going on? I am ...
Since April 7th, Citifinancial Retail Services has called my office 31 times, with some calls being two minutes apart, on an account that was only 14 days past due. According to their staff member, who would only identify himself as Ken ID# 6485, "WE WILL CALL YOU AS OFTEN AS WE LIKE EVERY ...
I've been having trouble with a personal loan through CitiFinancial. I took out the loan for approx. $8,000 about 2 years ago using my car as collateral. During that time I also took out an extra $900 for some hefty car repairs. I immediately paid back $600 of it because I didn't need all the money ...