I am a CitiFinancial customer in good standing. When I would go in to make my payment, I would ask the girl what other loans were available. Unbeknownst to me, she ran my credit 5 times, lowering my score for no reason. One time I specifically said, "Do not run my credit unless I am ...
On the day of closing on the sale of the house I was buying, the mortgage broker called and said banking laws had changed and I needed double the down payment I had been approved for. They had it already set up with Citifinancial. I just had to stop and pick up a check. The check was for $9,500 at ...
Beware of the automatic payment system by phone. First you are charged $15 to use it. When I tried to make my payment on the due date, the system kept messing up, saying I was putting in an invalid entry when I wasn't even entering anything. Funny, huh? On top of that, because the system wouldn't ...
In September I entered a local CitiFinancial store to take out a consumer loan of 7,500. The payments were 233.46 for 60 months, with the first payment on November 1st for 256.47 (one month and a few days of September). I usually pay early, on the 15th-20th. In February, I asked what the payoff ...
Let me start by saying that I have never paid a bill late or missed a payment to anyone, ever (even to this day). For almost three hours today I tried to pay off a 6-month same-as-cash account with this company (I bought furniture from a store that I won't mention here because it isn't their ...
Citifinancial is terrible. I paid my mortgage regularly for 15 years, and I just sent in the final payment. Their horde of telephone representatives harassed me for years if I was only a few days late. When I paid them on time, they still demanded that I send them a copy of my check from my credit ...