My husband and I went to Citi Financial last August looking to consalidate some bills. We went in with high hopes because they seemed so interested in helping us with our situation over the phone. The lady working on our application said that our credit scores were great, which we already knew ...
Financed Furniture bought at Haverty's through Citifinancial. However, they didn't mail a statement until the 1st bill was late so they charged a $39 late fee and finance charge, after we went to Haverty's and told them we haven't got a bill yet - they said don't worry - you will! Yes - we did ...
This is a copy of a letter I faxed to CitiFinancial on 5/5/08: To: Research Dept. @ fax no. 469-220-2809 CitiFinancial Mortgage Sir/Madam: The CitiFinancial phone representative I spoke with two weeks ago suggested that I send an explanatory fax to the CitiFinancial Research Dept. I am doing so in ...
So I was on vacation - forgot to mail a few bills out via snail mail - No Problem my wife says - go online and make a payment - so I did - I paid a few credit cards, my phone bill, my cable bill, and then I go on to www.citifinancial.com and I can't locate the "pay now" button. Hmmm, I ...
Have tried to contact citifinancial for almost a week w/o getting through on their 1800phone number. I have email access too, but no response to questions to my email address. I guess I will have to send payments by post office overnight...? What is going on??? Not a happy customer and this is just ...
Citifinancial Retail Services since April the 7th have called my office 31 times with some calls being two minutes apart on an account that was only 14 days past due. According to their staff member who would only identify himself as Ken ID# 6485 who stated "WE WILL CALL YOU AS OFTEN AS WE ...