When I signed up for Choice Home Warranty (CHW), I was told the first service call would be (exempt - $45.00. The CHW did not honor it and and had worst customer service from A. R who is rude and very unprofessional. ...
Our A/C went out and their technician told us the condenser was 'fried' and would recommend a new unit. The technician also claims to have told CHW that the unit had been well maintained. After a runaround, they denied our claim citing that we had not maintained the unit - we faxed them our ...
I thought I took out the full coverage only to be told 3 months later roof coverage was another $5/month. I added it. I submitted my first claim 3 months after enrolling for HVAC startup service (they advertised), and to have my pool heater serviced. They canceled my call on the HVAC saying they ...
Called in a problem about my stove/oven on about dec 12 choice home sent out a repair company on dec 20. Tech could not fix the problem, needed a part. He would order the part, and it would take about 10 to 15 days. He would contact us after the beginning of the new year we waited till about the 17 ...
Denied a claim for a water heater replacement, after instructing to use a contractor of choice over the weekend and submit a claim. Very unpleasant experience of dealing with the company. And I thought that American Home Shield was bad! ...
Heating unit wasn't working called Choice Home Warranty went through four service contractors. Learned that the ducts needed replacing. CHW never mentioned I was covered for the duct work. Over a year later I read Ducts were covered. Tel phoned CHW for three repairs. Water Heater, Ducts and ...