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Charter One Bank - Citizens Bank
RBS Citizens Bank New overdraft policies put in effect without notice/overdraft with no negatives/poor customer service/overdrafts any chance they can

In the last year, Charter One has taken money out of my account at any chance they can. I have used their internet services to pay bills and they have sucked money out 2-days before I have authorized just to cause an overdraft on a WEDNESDAY! I had authorized a bill to come out on Friday. The only ...

Charter One Bank
Bank Fees

It's ironic that when I decided to get my checking account with Charter One, it was because they were convenient. Over time, all the things I liked about them, have ALL gone down the drain. Best Free Checking must be a matter of opinion. Or maybe those who have the higher yield accounts are the ...

Charter One Bank
Fraud and scam

After recently moving, I called Charter One Bank to change my address. The monthly statement specifically tells you to call the number on it to report address changes. I called and was taken to a menu where you hit 1 for this, 2 for that, etc. None of these options were for address changes or to ...