Usacomplaints.com » Shops, Products, Services » Complaint / Review: Elite Excursions, Travelers Advantage, Trilegiant, Charter One - Debited account for phony membership without my knowledge. #490817

Complaint / Review
Elite Excursions, Travelers Advantage, Trilegiant, Charter One
Debited account for phony membership without my knowledge

Elite Excursions is evidently part of Trilegiant (parent of such well-known ripoff companies as Travelers Advantage and Buyers Edge, both of which had previously ripped me off). On June 29 I was debited $12.99, which I noted in my check ledger but I did not research at the time due to deaths in the family, then I forgot about it. Then on July 28 I was debited another $12.99. Not only that, but now I also have a $39.00 overdraft fee. The total funds stolen from me at this point is $64.98.

When I received my printed bank statement showing the complete phone number for the 6/29/09 transaction (not complete on e-statement), I called immediately, and was surprised to learn that this was called "Elite Excursions, " which I never heard of. I searched my internet history and cookies to see if I had accidentally visited Elite Excursions and mistakenly signed up, but nothing called "Elite Excursions" comes up in my history whatsoever until today, when I started the search after the phone call. The gentleman I spoke with said that I signed up for a $10 gas card with Shoe Buy, and that's how I acquired this membership. However, I also have no record, cookie, history, or email regarding Shoe Buy offering or sending me a $10 gas card, and I certainly haven't received a gas card in the mail.

Upon further search, lo and behold, when I tried to go to Elite Excursions' website, I was told I was being redirected to Travelers Advantage - AHA! They already had my info because, as I mentioned above, Travelers Advantage has already stolen from me.

I see Elite Excursions complaints on. Additionally, complaints and even lawsuits for Trilegiant and its offspring are documented on numerous websites and go back many years.

Tara

Dallas, TexasU.S.A.



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