I checked my online bank account and found that I had been charged $238.in insufficient funds fees, I didn't understand why because my account was not overdrawn. I spoke with Charter One who explained to me that I had used the credit portion of my debit card and there wasn't enough money in the ...
I over drawn my account 35.00, had to purchase a few small things, charter one feed me 215.00 in fees over 35.00, on top of that they added a service fee for adding the fees. They also hold your money for 5 days so that the check you write for groceries that you need bounces and they can charge you ...
It was about a year ago that I had a checking account with Charter One bank. I'm really not sure how it happened, but I was overdrawn one month to the tune of $150.00 - This was three checks, plus a $35 overdraft fee per check. The following month I was overdrawn again this time almost $300 and it ...
I made a deposit using the lame atm machine, and because of the bank's error, I was charged over draft fee's on top of fee's. For the last two weeks my account was overdrawn because of their error, which cost me around $500. Then today (AM) I decided enough of this Bull and closed my account ...
A little over a year ago I was shopping around for a new bank and I went into Charter One. I sat down with one of the employees asking questions about their bank as I had done at a few others as well. I had mentioned that I had previously been with 5/3rd bank and was charged a $2.00 monthly fee. ...
I have had my charter one account for about a year and have noticed that in any branch I go to, the customer service reps (back in the old days we used to call them tellers) are very unfriendly and extremely non helpful. When I mention this to other people they agree with me. When I started reading ...