I had established service with Charter Communications for their High Speed internet via cable modem as well as their HD TV service with DVR. During their install visit their guy Jorge was a real jerk, stepping all over my cables to my computer and messing up the mouse cord and keyboard cables, ...
On friday december 16 my pda malfunctioned and i called my supervisor and let him know, he promptly showed up at my job and took my pda to the main office to swop it out for a loaner phone so i could work the weekend. Monday december 19 all the technicians in the around including my supervisor ...
1-15-12 To whom it may concern; I am writing in absolute dismay at the once again dreadful service. I keep saying, how can it keep getting worse? Our answer, absolute indifference, Charter has not honored your contract. As Charter is so cavalier about your end of a contract you can be darn sure we ...
You have raised my Charter bill $45 in a single month. You are now asking me to pay $189.81 for a month of service that cost me $141.46... 30 days ago. Is this how you treat your customers? I am appalled. So this is how you FORCE customers to sign contracts, by using blackmail? OR is it extortion? ...
I added a Phone line to my account which already included Cable and Internet. I was told the Modem charge for the internet would be removed as it is included in my Phone bundle. When the internet Modem rental charge was not removed I contacted Charter. The first time they were happy to remove the ...
I am living in the City of Walnut, California. Since it's a relatively new residential community, I do not have many choices on home telephone services at the time. When I signed with the Charter Communications in last April, I specifically asked just for local phone calls and no long distance ...