I have internet service with this place. Therehave been at least 3 outages during the last 3 years. When I called the tollfree number. Yes, the endless voice menu, before I even reach a "live" person. Who is no help at all. "we're aware of the issue & the crew is working on ...
Since I can't be bothered explaining the situation all over again, here's the chat I had with them (I have removed private information): You have been connected to TTD Shelah. TTD Shelah: Thank you for contacting Charter Communications. This is Shelah. How may I assist you today? Mayan Orgel: Hi, ...
I have had many issues with Charter in the past. Poor customer service who like about non existing black-outs. Cut our line by mistake instead of our neighbor... Now charging us a fee that does not exist and try to lie their way around. I paid my bill on 8/13/10, did not show up and the next day my ...
COMPLAINT ACTIVITY REPORT Case # 1408335 Better Business Bureau Serving Eastern Missouri and Southern Illinois Consumer Info: Huston, Rob Business Info: Charter Communications Inc 12190 Wabasis Ave NE 12405 Powerscourt Dr Cedar Springs, MI 49319 Saint Louis, MO 63131-3673-616 954-3790 636 207-5100 ...
I called to get Charter Bundel set up in my new place & they needed my debit card number to hook it up. I gave them my card# & I requested that the bills be mailed to me & Not EFT out of my acct. The Bundel Deal is still pending while I wait for a straight answer to landline services in ...
Charter Communications is a nightmare when it comes to billing. I was a charter customer in Madison, WI from Aug 07 - Oct 08. I moved out of WI in Oct and had asked Charter for disconnection of services during the 1st week of Oct which was verbally confirmed by their rep. I was declined a ...