I responded to Centurylink's advertisement for internet service at 7 mbs having only 5 mps from my then cable provider. I went through the web site and it constantly funneled me back to the same spot I started. There popped up a number that offered assistance if I was having trouble navigating, ...
Centurylink phone service will set up fees without letting the customer know until the cancellation of the contract. They then misrepresent the agreement and charge a fine. Knowing the amount is so low most individual won't take them to court or hire and attorney. ...
Centurylink has been embezzling money from their customers for decades. Over 12 years as a customer of Centurytel/centurylink, I had to call them 2 or 3 time to ask them to correct a billing error. As a major corporation, they manage to run everything smoothly except for billing corrections, which ...
Charged a fee when they cannot provide the service. The representatives lied about the informing me of the contract agreement. They also sent me a bill with charges for service no longer in use. After three conversation with the company they still want me to pay a fee because they cannot provide ...
On May 10, I decided to end my contract with DirectTV (hereinafter DT) and instructed them to discontinue any services immediately. This was well after the end of my two year contract with DT and CL. I also contacted CenturyLink (hereinafter CL) and told them to continue my internet service, but to ...
Had my internet changed over to 10 dsl and it wasn't 10 so I called and it got better but never 10 then it got worse again averaged like 3 to 4 or less so called at least 2 more times finally im moving so decided to cancel the terrible service (gave them bad review on survey too) then the manager ...