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Site: carmax.com
Found 73 reviews / complaints
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CarMax
False Promises!

I purchased the Jeep on Feb. 20 of 2012. I was impressed with the Jeep and the process, my salesman was very good. At the end of May I was driving up the highway and I heard a loud knocking noise, as I drove a little more it got louder so I pulled over. When I pulled into a newby gas station, the ...

CarMax Inc
A sale of damaged vehicle

First off the cd ate allmy cds can't use the seems to me that it was submerged under water because everything is rusted. Also the first month we had to get a oil change and the car leaks every time it rains and it smells like mildew all the time. Plus we still have to pay 485.00 amonth so you tell ...

Carmax
Also Maxcare, seems to be wholly owned by Carmax, but hides that fact when trying to settle issues! Deceptive trade practices, specifically false advertising and making false statements about the car we purchased

Carmax of Plano sold me a 2007 MINI that we ultimately discovered had: 1. Been sold and returned within a 5 day grace period, 2. Had almost 3000 additional miles put on the car within the time period, 3. Did not do a re-inspection (that famous inspection they advertise is done only the first time ...

CarMax
Consumer Report

On jan 24 i sold m, y 2011 camero ss with 913 miles to carmax they claim on their website they will issue you a bank draft if they buy you car, i signed all the paperwork including title they gave me what was suppose to be a bank draft i found out the next day it was not it was nothing but a check. ...