I bought a $200 group of noise-reduction headphones in early Nov. They smashed after actually the 4th period I actually hook them up to my mind. Brookstone will not recognize the guarantee, fix, substitute and sometimes even repair to get a cost with no unique check out receipt. I had been ready to ...
I tried to return a gift within 30 days of purchase with receipt, they refused to refund my money.instead, they gave me a store gift card. I sent an email, plus a follow-up, to their customer services and never received a response. I will stay away from these guys. They are expensive, deceptive and ...
Brookstone has obviously rejected within the year within their section of customer support. I recently delivered a faulty item after asking together to switch them.in the beginning, I had been informed, "also poor the wheel dropped off your day once you purchased." After asking, I had ...
For my birthday my children bought me a "my life - digital photo keychain". Apparently it works only with Microsoft and not with Mac. I e-mailed the company and asked if they could send software compatible with my Mac. I have received no word. I cannot return it because the kids bought it ...